| PART VI Product & Process Innovation |
| |
| A Framework for Service Innovation Capability Maturity Model |
| Eldon Y. Li, Li-Wei Chen, Chien-Li Shen |
| A Model for Security Evaluation of a Port Storage Area Against Theft in a Container Line Supply Chain |
| Da-Wei Tang, Dong-Ling Xu, Jian-Bo Yang, Yu-Wang Chen |
| A New Design and Optimization Method for Complex Products and System |
| Chaoan Lai |
| A Research on Social Capital, Absorptive Capacity and Technological Innovation Performance |
| Yong Dai,Guilong Zhu, Dingding Xiao |
| A Strategic View of E-Service Innovation in an Open Environment |
| HtingTai Tsou, Russell Ching, JaShen Chen |
| Does Stock Market Over-react? Some Findings on Stock Reactions and Operating Performances of Technologically New Products |
| Jenny, Y. Xin, Andy C. L. Yeung, T. C. E. Cheng |
| E-Commerce in Private Sector: A Case from Hangzhou |
| Xuebin Dong, June Lu, Chunsheng Yu |
| Factors Influencing Service Innovation in an Open Environment |
| YuChieh Jessie Song, Jashen Chen |
| Impact of Information Distortion in Service Supply Chains |
| Erkan Bayraktar, Tun? Bozbura, Ayse Nur Koc, Ekrem Tatoglu |
| Impact of Reference Point on Lose-Averse Newsvendor Problem |
| Feng Li |
| Integration and Evaluation of SOA-based Higher Educational Administration System |
| Weitao Cao, Zhenji Zhang |
| Learning and Relearning Effects with Innovative Service Designs: An Empirical Analysis of Top Golf Courses |
| Gregory R. Heim, Michael E. Ketzenberg |
| Measuring the Efficiency of Quality Management Practices in Turkish Universities |
| Erkan Bayraktar, Ekrem Tatoglu |
| New Product Development Chain and Managing Supplier Involvement in Product Development |
| Jin Jiang, Xuejun Xu |
| R&D Investment, FDI and Technology-Sourcing Firms |
| Qiaoli Deng |
| Research on Innovation Model of Auto Industry in China |
| Yang Liu, Yalan Liu |
| Research on Innovation-Generating and Innovation-Transferring |
| Shihao Zhou |
| Success Mass Customization: The Role of Market Segment Favorableness |
| Waikwan Lau |
| Technological Innovation and Competitive Advantages: What are Missing! |
| Xiaojin Liu, Andy C. L. Yeung, T. C. E. Cheng |
| The Effects of Co-operation on Innovation Competence |
| HueiHsuan Jane Yen, Jashen Chen |
| The Impact of New Technological Practices on Professionalism |
| Edward (Aihua) Fang, Qizhi Wu, Yueyang Zhang |
| The Relationship of Leader-member Exchange, Quality and Profitability in High-contact Service Industries: A Research Agenda |
| Rachel W. Y. Yee, Andy C. L. Yeung, T. C. Edwin Cheng |
| Using RDF to Represent Electronic Service |
| TungHsiang Chou, ChinWen Lin |
