Note: Paper titles shown in blue are links to the respective papers.   Those shown in black are papers that appear in the conference Program, but were not submitted for publication in the Proceedings.   In the case of a panel, tutorial or workshop which has a Proceedings write-up, the session title is the link to the text.
  |   |   |   |
Accounting (AC) |
  |
[AC1] CEO COMPENSATION, IFRS CONVERGENCE & EARNINGS FORECASTS |   |
| "The Relative Performance of Composite Forecasts of Annual Earnings" | Page 2 |
| | by Pieter T. Elgers, May H. Lo, Wenjuan Xie, Emily Xu |   |
| "A Cross Sectional Study of the Determinants of US CEO Compensation" | Page 3 |
| | by Daniel Shim, Jooh Lee |   |
  Asian Studies (AS) |
  |
[AS1] ASIAN BUSINESS STRATEGY |   |
| "A Case Study on Grameen Bank's Dynamic Business Model and Operation Performance" | Page 4 |
| | by Shwu-Chuan Chen, Sung-Po Chen |   |
| "How Can Asian Advantage Sustain Longer?" | Page 5 |
| | by Yuh-Yuan Tsai |   |
| "A Theory of Mergers and Acquisitions: Synergy, Private Benefits, or Hubris Hypothesis" | Page 12 |
| | by Hui Ko Chen, Chun-An Li, Kuan Mei Pan |   |
  |
[AS2] ASIAN CONSUMER BEHAVIOR |   |
| "The Effect of Sensory Cues and Cognitive Load on Willingness to Pay" | Page 34 |
| | by Chih-Hui Shieh, I-Ling Ling, Po-Cheng Chen |   |
| "The Role of Attachment to Self-designed Product: The Mediator of Involvement in Shaping Evaluation" | Page 44 |
| | by I-Ling Ling, Chih-Hui Shieh |   |
| "The Negative Impact of Low Likability Celebrity Endorsers on Brand Advertising Effect" | Page 51 |
| | by Arthur Cheng-Hsui Chen, Ching-Wen Hsu |   |
  |
[AS3] ONLINE & CLOUD COMPUTING IN ASIA |   |
| "Investigating Consumer Attitudes and Behavioral Intention Toward Online Mass Customization" | Page 69 |
| | by Jun-Fang Liao |   |
| "A Study of Online Perceived Value in Vietnamese Low Cost Carriers Market" | Page 95 |
| | by Viet Dung Trinh |   |
| "Affected by Network Externality on the Social Network Site: The Empirical Study of Transaction Cost" | Page 104 |
| | by Yu Ping Wu, Yuh-Yuan Tsai |   |
  Business Ethics (BE) |
  |
[BE1] ETHICAL LEADERSHIP |   |
| "How to Enable Amoral Managers to Overcome Their Ethical Lethargy" | Page 119 |
| | by Lyse Langlois, Jennifer Centeno |   |
| "CSR Initiatives, Internal Legitimacy, Organizational Identification and Organizational Commitment" | Page 122 |
| | by Prieska Kharisma |   |
| "Construction or Destruction of Sense during the Formalization Process of Ethics in Organizations? The Case of a Pharmaceutical Company" | Page 153 |
| | by Samuel Mercier |   |
  Business Law (BL) |
  |
[BL1] ORGANIZATIONS: LAW & CSR |   |
| "The Validity and Infringement of US Patents: A Comprehensive Empirical Examination" | Page 154 |
| | by John R. Allison |   |
| "Sustainability and CSR" | Page 155 |
| | by K. Kathy Dhanda |   |
| "Are We Our Brother's Keeper: Ethics, Esi and the Future of Civil Litigation" |   |
| | by Vicki M. Luoma, Milton H. Luoma |   |
  Case Studies (CS) |
  |
[CS1] CASE STUDIES: FOCUS ON HEALTH & HEALTH RELATED ISSUES |   |
| "Forecasting Pharmaceutical Life Cycles: A Case Study on How Drugs Are Prescribed in the NHS in the UK" | Page 160 |
| | by Samantha Louise Buxton, Marwan Khammash, Kostas Nikolopoulos, Philip Stern |   |
| "Medical Travel: Stakeholders' Perspectives and Intentions" | Page 168 |
| | by Corinne Karuppan |   |
| "Analyzing Co-Creation Process in Cluster Industry Using Agent Based Simulation Case Study: Solo Batik Industrial Cluster" | Page 169 |
| | by Utomo Sarjono Putro, Dhanan Sarwo Utomo, Pri Hermawan, Shimaditya Nuraeni, Khrisna Ariyanto |   |
  |
[CS2] CASE STUDIES: FOCUS ON HUMAN RESOURCE MANAGEMENT & STRATEGY |   |
| "Hard Decisions to Learn From: A Journey" | Page 174 |
| | by Brendan D. Bannister, Raymond Kinnunen, Susan F. Sieloff, Krista L. Finstad-Milion |   |
| "Strategic Development Process in Two Large Companies in Indonesia" | Page 197 |
| | by Oni Bibin Bintoro, Jann Hidajat, Utomo Sarjono Putro, Pri Hermawan |   |
| "Institutional Background on Employees-Employers Negotiations" | Page 214 |
| | by Vasileios Bougioukos, Kostas Nikolopoulos, Shanti P. Chakravarty |   |
  Corporate Social Responsibility (CR) |
  |
[CR1] WORKSHOP: FOR-PROFIT/NON-PROFIT PARTNERSHIPS: EDUCATION, SUSTAINABILITY & HUMANITARIAN AID | Page 220 |
| Coordinators: Laura P. Hartman, Nezih Altay, K. Kathy Dhanda |   |
  |
[CR2] CSR & FIRM PERFORMANCE |   |
| "The Role of Corporate Social Responsibility in Employer Branding Strategy: From Legitimacy to Organizational Commitment" | Page 221 |
| | by Prieska Kharisma |   |
| "The Truth Will Set You Free: Firm Commitment to CSR" | Page 253 |
| | by Julia L. Dare |   |
| "An Empirical Examination of Corporate Citizenship in Taiwan" | Page 255 |
| | by Chung-Jen Wang, Chin-Pin Li, Ming-Tien Tsai |   |
  e-Commerce (EM) |
  |
[EM1] E-COMMERCE CONSUMER ISSUES |   |
| "The Influence of Attitude and Brand Recognition Toward Purchase Intention of Online Advertising on Social Networking Sites" | Page 265 |
| | by Yusepaldo Pasharibu, Yenny Purwati, Ferry Jie |   |
| "Antecedence of Software Recommendation" | Page 279 |
| | by Albert H.C. Huang, Julia L. Dare, Guo-Qing Zhang |   |
| "A Comprehensive Approach to Capturing Website Quality Measures" | Page 280 |
| | by Leonie Jane Cassidy, John R. Hamilton |   |
  |
[EM2] M-COMMERCE |   |
| "Analysis of the Factors Effecting the Adoption of Location-Based Services for Mobile Commerce" | Page 290 |
| | by Q.B. Chung, William P. Wagner |   |
| "Usage of Mobile Shopping from IS Continuance and Cultural Comparison Perspectives" | Page 294 |
| | by June Lu, Chun-Sheng Yu |   |
| "A Research of Factors Affecting Intention to Purchase Itmes of Mobile Social Network Games in Korea : Mainly with 'Scoring Type of' Social Network Games" | Page 301 |
| | by Jae Min Kim, Hyewon Lee, Young Joo Lee |   |
  Entrepreneurship (EN) |
  |
[EN1] ENTREPRENEURSHIP MODELS & HISTORY |   |
| "New Venture Decisions - A Literature Review of the Entrepreneurial Heuristics and Biases" | Page 308 |
| | by Stephen X. Zhang, Javier Cuento |   |
| "Entrepreneurial Risk Taking: Influences of Culture, Education and Personality with Evidence from a Multi-Country Study" | Page 332 |
| | by Kern K. Kwong, Veena P. Prabhu, Minghao Shen, Stephen Mcguire, Robert Tang |   |
| "Social Enterprise and Entrepreneurship: A History of Ideas, Institutions, and Action" | Page 352 |
| | by Edwin Morris, Maling Ebrahimpour |   |
  Finance and Financial Management (FI) |
  |
[FI1] FINANCIAL MANAGEMENT & CORPORATE GOVERNANCE |   |
| "The Intra Business Group Effects of Innovation Announcements" | Page 358 |
| | by I-Fen Chen, Shao-Chi Chang |   |
| "The Influence of Corporate Governance on the Financial Firms Performance during and After Global Financial Crises: Comparative Study between Developed Countries and Emerging Markets" | Page 381 |
| | by Betania Jezamin Setiawan |   |
| "Macroeconomic Shocks in the European Union: A Case Study on the German Banking System" | Page 418 |
| | by Antonios S. Sarantidis, Kostas Nikolopoulos, Jonathan Michael Williams |   |
  Health Care Management (HC) |
  |
[HC1] HEALTH CARE EFFECTIVENESS, EFFICIENCY & UTILITY |   |
| "Patient-Centered Care and Its Predictors" | Page 431 |
| | by Ching-I Teng, Jui-fen Rachel Lu |   |
| "The Household Income Elasticity of Health Care Expenditures:an Empirical Evidence from Taiwan" | Page 432 |
| | by Ping Chang Lee, Hsin Hong Kang |   |
| "A Non-linear, Multi-objective, Auto-optimization Model for Allocating Resources to Centrally Funded Hospitals" | Page 441 |
| | by Lawrence V. Fulton, Nathaniel D. Bastian, Vivek Shah |   |
  |
[HC2] HEALTH CARE PERFORMANCE IMPROVEMENT, QUALITY MANAGEMENT & PROGRAM EVALUATION |   |
| "A New Way to Improve the Ability of Social Interaction on Elderly People from the Aspect of Mental Health" | Page 457 |
| | by Cheng Ta Lin, Lu Yu Lin, Pao Cheng Hsu |   |
| "Promoting and Evaluating Total Quality Management in Nursing Department of Hospital" | Page 462 |
| | by HAMAYA Taro, YAMAJI Manabu, Ogihara Atsushi |   |
| "Readiness Factor for Applying Lean in Health Care" | Page 469 |
| | by Shahid Al-Balushi, Abdullah Al-hajri, Yahya Al-farsi, Rashid Al-abri, Amrik Sohal, Prakash J. Singh |   |
  |
[HC3] HEALTH CARE PROVIDER BEHAVIOR & PSYCHOLOGY |   |
| "Applying Psychological Theories to Healthcare Personnel" | Page 470 |
| | by Ching-I Teng, Yuan-Yu Lo |   |
| "Effect of Relationship Types on the Behaviors of Health Care Professionals" | Page 471 |
| | by Yi-Tseng Lin, Shi-Woei Lin |   |
| "Why Some Physicians Accept Healthcare IT and Others Resist It: An Activity-Theoretic Analysis" | Page 472 |
| | by Anol Bhattacherjee, Christopher J. Davis, Neset Hikmet |   |
  Human Resource Management (HR) |
  |
[HR1] HR PRACTICES |   |
| "The Importance of Leader-Member Exchange in Implementing Delegation among Chinese Managers" |   |
| | by Therese Anne Joiner, Lynne C. Leveson, Steve Bakalis |   |
| "Strategy and HRM Practices Alignment, Role Stress and Individual Outcomes: A Multilevel Study" | Page 488 |
| | by Jia-Chi Huang, Chiung-Yi Huang, Hsu-Feng Hung |   |
  Innovative Education (IE) |
  |
[IE1] INNOVATIVE EDUCATION |   |
| "Distance and Proximity: How Can a Remote Team Leader Bridge the Gap? Experiential Learning Through Tacksaari Oy's Procurement Team" | Page 492 |
| | by Krista L. Finstad-Milion, Brendan D. Bannister |   |
| "An Evolutionary Computation Approach for Automatically Constructing Concept Map to Evaluate the Quality of Test Question Establishment" | Page 528 |
| | by Ta-Cheng Chen, Peng-Sheng You, Yi-Chih Hsieh |   |
| "Methods of Integrated Collaborative Active Learning Development and Implementation at Institut Manajemen Telkom (Bandung, West Java, Indonesia)" | Page 537 |
| | by Eka Yuliana, Ella Jauvani Sagala, Nurvita Trianasari, Febe Sevtin, Runik Machfiroh, Yudhaningsih Saad, Astri Ghina |   |
  International Business (IB) |
  |
[IB1] CRITERIA INFLUENCING DECISION-MAKING IN MNCS |   |
| "Franchising in Indonesia: An Empirical Study from Franchisee Perspective" | Page 562 |
| | by Carlin Tanzil, Peng S. Chan |   |
| "What Do Students and Adults Do When They Negotiate : A Qualitative Study of French Business Situations" | Page 578 |
| | by Guy Deloffre |   |
| "Effective Transfer of Marketing Knowledge for Higher Performance: Cases of Korean Subsidiaries of MNCs" | Page 580 |
| | by Byung Hee Lee, Peng S. Chan |   |
  Knowledge Management (KM) |
  |
[KM1] KNOWLEDGE MANAGEMENT & LEARNING ENVIRONMENT |   |
| "Social Capital and Innovation: The Role of Co-Production" | Page 604 |
| | by Li-Wei Wu, Chung- Yu Wang |   |
| "Knowledge Management Initiative in Indonesian Higher Education: Open Access Institutional Repository in Academic Library" | Page 629 |
| | by Ida Farida, Jann Hidajat Tjakraatmadja, Bambang Rudito, Sulistyo Basuki |   |
| "The Effect of Cultural Intelligence to Knowledge Sharing Behavior in University Students" | Page 641 |
| | by Nur Arief R. Putranto, Achmad Ghazali |   |
  |
[KM2] KNOWLEDGE MANAGEMENT & MNCS |   |
| "Enablers to Knowledge Management Implementation in Indonesian Medium Sized Manufacturing Enterprises - A Preliminary Study" | Page 650 |
| | by Oki Sunardi, Jann Hidajat |   |
| "Comparison of Factors Contribute to Knowledge Share between Employees in National and Multinational Company (Case Study in Jababeka Area-Indonesia)" | Page 659 |
| | by Soortien Anaconda Bangkara, Jann Hidajat |   |
| "A Multilevel Assessment of the Knowledge Conversion Process" | Page 667 |
| | by Hayward P. Andres |   |
  Manufacturing Management (MM) |
  |
[MM1] MANUFACTURING MANAGEMENT - SCHEDULING |   |
| "A Study on Production Seat Planning for Make-to-Order Production with Make-to-Stock Parts" | Page 668 |
| | by JiaHua Weng |   |
| "Improved Job-Shop Scheduling Decision Through RFID" | Page 675 |
| | by Jongsawas Chongwatpol |   |
| "Optimizing the Performance of Lean Manufacturing Cells with Selective Cross-training Based on Chained Labor Flexibility" | Page 693 |
| | by Nallan Suresh |   |
  |
[MM2] MANUFACTURING MANAGEMENT- LEAN PRACTICES |   |
| "The Prevalence of Lean Practices in U.S. Manufacturing: A Survey of Midwest Users" | Page 694 |
| | by Atul Agarwal, Nabih Elhajj |   |
| "Assessing the Importance of Toe Openness for Firm Performance: Does Coproduction Matter?" | Page 703 |
| | by Hung-Tai Tsou, Hsuan-Yu Hsu |   |
  |
[MM3] MANUFACTURING MANAGEMENT INNOVATION |   |
| "The Antecedents and Consequences of Plant Closing Announcement" | Page 712 |
| | by Amitabh S. Raturi |   |
| "Social Innovation Through Appropriate Technology: What is the Initiative of Business Model?" | Page 728 |
| | by Jung-Hoon Lee |   |
| "An Overview of Mass Customization in Practice" | Page 738 |
| | by Samir Barman |   |
  Marketing Theory & Practice (MK) |
  |
[MK1] CONSUMER ATTITUDES |   |
| "An Experimental Investigation of the Factors That Influence Wine Consumer Attitudes" | Page 756 |
| | by David Di Zhang, Iries M. Zhang |   |
| "Conceptualising Materialism in Handgun Purchasing Behaviour: A Research Agenda" | Page 764 |
| | by Viet Dung Trinh, Ian Phau |   |
| "Perceived Consumer Power and Consumer Complaint Behavior: The Direct and Indirect Influences of Consumer Awareness of Their Rights" | Page 771 |
| | by Shahid N. Bhuian, Eman Ali Al-enazi |   |
  |
[MK2] INTERNATIONAL MARKETING |   |
| "The Impact of Market Orientation on Indonesian Manufacturer-Distributor Relationships" | Page 783 |
| | by I. Made Sukresna, John R. Hamilton, Singwhat Tee |   |
| "The Effect of Free Shipping Method on Consumers' Online Evaluation and Purchase Decision" | Page 796 |
| | by Yi-Jing Cheng, Wen-Hsien Huang |   |
  |
[MK3] CONSUMER BEHAVIOR |   |
| "Customer Engagement and Service Innovation for Insurance Companies" | Page 807 |
| | by Ja-Shen Chen, Hua-Hung Robin Weng, Chao-Lun Huang |   |
| "Expectation Level of Real Estate Buyers Considering Real Estate Factors: The Case of Slovenia and Japan" | Page 818 |
| | by Bojan Grum, Darja Kobal Grum |   |
| "Service Competition and Top Service Designers: Impacts on Price and Quality" | Page 835 |
| | by Seung Jun Lee, Gregory Heim |   |
  |
[MK4] MARKETING STRATEGY |   |
| "Influences of Consumer Review Websites and Official Company Websites on Consumer Decision Making Process with Varying Degrees of Expertise and Risk Aversion" | Page 853 |
| | by Somkiat Eiamkanchanalai, Nuttapol Assarut |   |
| "Evaluating the Impact of Advertising on Sales and Profitability in Apparel Industry" | Page 865 |
| | by D.K. Malhotra, Rashmi Malhotra, Elizabeth Mariotz |   |
| "Linking Car Racing Attendee Expectations and Values with Trust, Satisfaction and Loyalty Outcomes" | Page 875 |
| | by John R. Hamilton, Murray C. Prideaux, Singwhat Tee |   |
  MIS/IS/DSS/IA/Expert Systems (MI) |
  |
[MI1] CLOUD COMPUTING & BIG DATA FOR ORGANIZATIONS |   |
| "A Study on the Effect of Organization's Environment on Acceptance Intention for Big Data System" | Page 889 |
| | by Eun Yeong Kim, Jung-Hoon Lee, Yeree Park |   |
| "Research About Factors Affecting the Continuous Use of Cloud Storage Service" | Page 897 |
| | by Chang Joong Jun, Jung-Hoon Lee, Dong Young Shin |   |
| "Cloud Computing Adoption in Taiwan: An Empirical Study" | Page 907 |
| | by Pei-Fang Hsu |   |
  |
[MI2] ANALYTICAL DECISION SUPPORT SYSTEMS |   |
| "Assessing the Factors Influencing Analytics Investment Priorities Across Organizations" | Page 928 |
| | by Bruce Pollack-johnson, Suzanne Heller Clain, Matthew J. Liberatore, Carolyn Martin |   |
| "Discovering the Critical Factors That Influence Queensland Farmers' Effective Use of Internet Based Extension Tools." | Page 932 |
| | by Sherrill M. Cooper, Don Kerr, Kathy Lynch, Ian Layden |   |
| "Declarative Programming and Cognitive Load: Strategies for Reducing Task Complexity" | Page 946 |
| | by Leo Vijayasarathy, Gretchen Irwin |   |
  |
[MI3] INFORMATION & TECHNOLOGY ADOPTION |   |
| "Analysis of the IT Solution Adoption Timing: Cases of Korean Companies" | Page 949 |
| | by Bong Moon Ha, Seung Ryul Jeong, Kyung Hoon Yang |   |
| "A Decision Support System Framework for RFID Technology Adoption" | Page 977 |
| | by Wai Hung Wong |   |
| "Adoption of Technology by Base of the Pyramid Farmers: An Extension of the "Utaut" Model" | Page 1004 |
| | by Kamala Gollakota, James B. Pick |   |
  |
[MI4] AI AND EXPERT SYSTEMS |   |
| "Using Artificial Neural Networks to Visualize Poverty" | Page 1005 |
| | by Arnulfo P. Azcarraga, Rudy Setiono, Yoichi Hayashi, Calvin Tsoi Enriquez |   |
| "Observations on Virtual Firewalling Tools and Monitoring in Vmware Networks" | Page 1024 |
| | by Phoebe Butlin, Doug White, Jon Gabriel |   |
| "Assessing Mutual Funds Performance Using Data Envelopment Analysis" | Page 1025 |
| | by D.K. Malhotra, Rashmi Malhotra |   |
  |
[MI5] INNOVATION USING INFORMATION SYSTEMS |   |
| "The Effects of Communication Support Level on Group Creativity in Different Time/Place Settings: An Exploratory Study" | Page 1036 |
| | by Janejira Sutanonpaiboon |   |
| "Party E-Service: Elucidating, Redefining, and Extending E-Services" | Page 1049 |
| | by Gang Chen, Waiman Cheung, Sung-Chi Chu, Chun Yip Leung |   |
| "Complementary Qa Analysis for Question-answering Websites" | Page 1063 |
| | by Yu-Hsuan Chen, Pei-Jung Lu, Duen-Ren Liu |   |
  |
[MI6] WEBSITE APPLICATIONS & EVALUATIONS |   |
| "Clustering Fans and Moderator Posts on Facebook Brand Pages" | Page 1077 |
| | by Chia-Chi Wu, Kwei Tang, Yu-Hui Fang |   |
| "Target Audience's Rating of Higher Education Institutions' Website" | Page 1078 |
| | by Marzie Astani |   |
| "An Analysis of Social Activity Influences in Online Virtual Worlds" | Page 1086 |
| | by Kuan-Yu Chen, Hsiu-Yu Liao, Huai-Chun Chi, Duen-Ren Liu |   |
  MS/OR: Techniques, Models & Applications (MS) |
  |
[MS1] MS/OR I |   |
| "Apply Ant Colony Algorithm to Test Case Prioritization" | Page 1096 |
| | by Chien-Li Shen, Eldon Li |   |
| "A Bureaucratic Reform Scenario Planning : Strategy Tool for Managing Behavior Change of Indonesia Civil Service Into Uncertain Futures." | Page 1103 |
| | by Oni Bibin Bintoro, Jann Hidajat, Utomo Sarjono Putro, Pri Hermawan |   |
  |
[MS2] MS/OR II |   |
| "Modeling the Carry-over Effects of the Intangible Advertising Capital Into Dynamic Data Envelopment Analysis" | Page 1105 |
| | by Li-Ting Yeh, Dong-Shang Chang, Shih-Heng Yu |   |
| "Load Forecasting in a Utility Distribution System" | Page 1106 |
| | by Rajesh Tyagi, Prasoon Tiwari |   |
  New Product Development & Project Management (NP) |
  |
[NP1] PRODUCT DEVELOPMENT: NEW MODELING |   |
| "Agent-Based Modeling for New Product Introduction Using Twitter" | Page 1111 |
| | by B.P. Kusumo Bintoro, Ferry Jie |   |
| "A System Dynamic Modeling Approach to Offshoring R&D Activities" | Page 1122 |
| | by R. Balachandra, Sagar V. Kamarthi |   |
  Organization Behavior & Organization Theory (OB) |
  |
[OB1] SPECIFIC ORGANISATIONAL BEHAVIOUR ISSUES |   |
| "Collaboration Technology Favoritism for Social Interactions" | Page 1135 |
| | by Seng-Su Tsang |   |
| "The Effects of Social Exchange Perspectives on Employee Creativity: A Multilevel Investigation" | Page 1156 |
| | by Li-Yueh Lee, Sou Veasna |   |
| "Signalling Theory of Legitimacy" | Page 1190 |
| | by Olga A. Ivanova |   |
  |
[OB2] IMPERATIVES FOR MANAGING THE WORK ENVIRONMENT |   |
| "Mechanisms Behind the Positive Effects of Social Support and Its Protective Effects Against Workplace Stress" | Page 1214 |
| | by John Rodwell, Julian Fernando, Andre W. Gulyas |   |
| "A Study to Explore the Joint Consequences of Transformational Leadership and Perceived Organizational Support" | Page 1224 |
| | by Chung-Jen Wang, Chin-Pin Li, Ming-Tien Tsai |   |
| "A Study of the Effect of Workplace Environment Management Practices on Employees' Behavior in the China Context" | Page 1233 |
| | by Stephen C.H. Ng, Victor P. Lau |   |
  |
[OB3] WORKPLACE ENVIRONMENT |   |
| "Workplace Aggression in the Allied Health Context" | Page 1255 |
| | by John Rodwell, Defne Demir, Andre W. Gulyas, Rebecca Flower |   |
| "Do Organizational Supplies Fit Individual Needs? A Longitudinal Study in China" | Page 1264 |
| | by Chun-Sheng Yu, June Lu |   |
  Quality & Productivity (QP) |
  |
[QP1] QUALITY MANAGEMENT I |   |
| "An Approach for Measuring Process Performance with Asymmetric Tolerances in the Presence of Measurement Errors" | Page 1267 |
| | by Dwi Yuli Rakhmawati, Chien-Wei Wu, Chao-Lung Yang |   |
| "ISO 9000 Implementation and Performance Improvement in Vietnamese Manufacturing Companies" | Page 1279 |
| | by Anh Chi Phan, Yoshiki Matsui, Nguyen Hue Minh, Luong Vu Mai Hoa |   |
| "Construction of a Tightened-Normal-Tightened Sampling Scheme by Variables Inspection" | Page 1295 |
| | by Alexander A. Nugroho, Chien-Wei Wu, Nani Kurniati |   |
  |
[QP2] QUALITY MANAGEMENT II |   |
| "Effects of Supply Chain Quality Management on Quality Performance" | Page 1305 |
| | by Xiande Zhao, Haiju Hu, Jeff Hoi-Yan Yeung |   |
| "Waiting as a Signal of Quality When Multiple Extrinsic Cues Are Presented" | Page 1308 |
| | by Hao-Yuan Chan, Shi-Woei Lin |   |
| "Quality Gatekeeping at the Retailing Level: Supply Chain Analysis with Pricing and Quality Assurance" |   |
| | by Mingming Leng |   |
  Risk Management (RM) |
  |
[RM1] RISK MANAGEMENT |   |
| "Supply Chain Risk Assessment for Supply Chain Financing" | Page 1309 |
| | by Thomas Kwanho Yeung, Xiande Zhao, Qiuping Huang |   |
| "Modeling Portfolio Rebalancing by Modifying Utility Theory" | Page 1314 |
| | by Chunhui D. Xu, Yanli Huo, Takayuki Shiina, Min Huang |   |
| "Portfolio Management with Stochastic Volatility" | Page 1318 |
| | by Jiguang Han, Yunfe Zhai, Qiang Zhang |   |
  Service Management (SM) |
  |
[SM1] SERVICE STRATEGY |   |
| "Investigate Customer Behavior Through Excessive Service in Tangible Facilities and Employees Responsiveness" | Page 1327 |
| | by Hua-Hung Robin Weng, Hui-Wen Wendy Wang |   |
| "The Role of Perceived Environment in a Service Setting: A Cross-Country Empirical Study" | Page 1349 |
| | by Erlinda N. Yunus, John C. Goodale |   |
| "The Study and Measurement of Urban Governance Toward the Justice Evaluation in the City of Tehran" | Page 1350 |
| | by Ali Maher, Mohammad Hossain Salarianzadeh, Farhad Sadr, Seyed Manaf Hashemi |   |
  |
[SM2] SERVICE INNOVATION & PERFORMANCE |   |
| "The Effects of Intellectual Capital on E-Service Innovation" | Page 1366 |
| | by Shih-Wen Liao, Ja-Shen Chen |   |
| "Impact of Customer Traffic and Service Outsourcing on Service Triad Performance" | Page 1379 |
| | by Olga Perdikaki, Xiaosong Peng, Gregory Heim |   |
| "A Joint Optimal Control Strategy for Fare Pricing and Seat Inventory Control Decisions for an Airline with Demand Leakages" | Page 1388 |
| | by Syed A. Raza, Khurrum Jahangir Sharif |   |
  Special Sessions (SP) |
  |
[SP1] PANEL: INCORPORATION OF SUSTAINABILITY IN ACADEMIC CURRICULA |   |
| Moderator: Norma Harrison |   |
| Panelists: Maling Ebrahimpour, Ronald D. Johnson, Ram Narasimhan, Soumen Ghosh, Thomas Callarman, K. Kathy Dhanda |   |
  |
[SP2] PANEL: MEET THE EDITORS |   |
| Moderator: Maling Ebrahimpour |   |
| Panelists: Soumen Ghosh, Vijay R. Kannan, Stuart Christopher Orr |   |
  Statistics & Decision Analysis (SD) |
  |
[SD1] APPLIED STATISTICAL METHODS |   |
| "Credit Scoring Using Neural Networks Trained with Augmented Discretized Inputs" | Page 1412 |
| | by Arnulfo P. Azcarraga, Yoichi Hayashi, Rudy Setiono |   |
| "Engaging Customers' Experience Through C2C Interaction in Value Co-Creation Process: Agent Based Simulation" | Page 1427 |
| | by Santi Novani, Utomo Sarjono Putro, Kyoichi Kijima |   |
| "Subadditivity in Resource Allocation: An Experimental Approach to Investigating the Effect of Unpacking Fund Categories" | Page 1440 |
| | by Ricky SK Wong |   |
  |
[SD2] DECISION ANALYSIS |   |
| "Decision Analysis on Survey and Soil Investigation Problem in Power Engineering Consultant" | Page 1458 |
| | by Amy Maulany Setyaman, Yos Sunitiyoso |   |
| "Applying Rational Framework of Decision Making to Revise Corporate Strategy: A Case Study of a Technology Start-Up Company" | Page 1465 |
| | by Dimas Fajar, Yos Sunitiyoso, Leila Fatmasari Rahman |   |
| "Detecting Changes in Data with Long-range Dependence" | Page 1492 |
| | by Jonathan J. Wylie |   |
  Strategy (SR) |
  |
[SR1] STRATEGIC PARADIGMS: NETWORK EFFECTS & STRATEGY DEVELOPMENT |   |
| "Leveraging Multiple Paradigm Approach to Examine the Strategy Development Process." |   |
| | by Oni Bibin Bintoro |   |
| "A New Topological Game and Its Strategies" | Page 1495 |
| | by Bruce Burdick |   |
| "Strategic Decision Making Using Real Options Reasoning under Uncertainty - but What Uncertainty" | Page 1496 |
| | by Stephen X. Zhang, Ricardo Wurgaft |   |
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[SR2] FIRM PERFORMANCE & DECISION-MAKING |   |
| "The Double-edged Sword of Technological Diversity in R&D Alliances: Moderators of the Relationship between Technological Diversity and Firm Performance" | Page 1518 |
| | by Yen-Chih Huang, Ming-Chao Wang, Cheng-Yu Lee |   |
| "Network Environment Analysis" | Page 1560 |
| | by Stuart Christopher Orr |   |
| "Why Do Firms Trade-Off or Accumulate Capabilities? Towards a Better Explanation" | Page 1572 |
| | by Alka A. Nand, Prakash J. Singh |   |
  Supply Chain Management (SC) |
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[SC1] MANAGING SUPPLY CHAIN RISK |   |
| "A Taxonomy of Supply Chain Risk Management Strategies: Antecedents and Performance" | Page 1573 |
| | by Elena Revilla, Maria Jesus Saenz |   |
| "Measuring Supply Chain Risks in China from the Bank Perspective" | Page 1601 |
| | by Qiuping Huang, Xiande Zhao, Thomas Kwanho Yeung |   |
| "The Prerequisites for Achieving Supply Chain Resilience" | Page 1619 |
| | by Yu Cui, Masaharu Ota |   |
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[SC2] SUPPLY CHAIN INTEGRATION |   |
| "Evaluating the Integration of Contract Manufacturers in an Advanced S&OP Process" | Page 1630 |
| | by Shao Hung Goh |   |
| "An Investigation of Supply Chain Integration and Firm Innovativeness: An Empirical Study of Indonesian-based Firms" | Page 1643 |
| | by Erlinda N. Yunus |   |
| "Volume Incentive Through Performance-Based Allocation of Business" | Page 1644 |
| | by Liping Liang, Derek Atkins |   |
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[SC3] BUYER-SUPPLIER RELATIONSHIP |   |
| "Buyer-Supplier Relationship and Organizational Profile: Sources of Product Innovation in India and Pakistan" | Page 1645 |
| | by Muhammad Shakeel Sadiq Jajja, Shaukat Ali Brah, Syed Zahoor Hassan |   |
| "Trust and Supply Chain Management: Directions for Future Research" | Page 1651 |
| | by Rajeev Sawhney, Sabita Sawhney |   |
| "Unveiling the Fortune at the Bottom of the Pyramid: Learning and Insights from Middle Market Supply Chain Companies in an Emerging Market" | Page 1678 |
| | by Rakesh Singh, Vaidyanathan Jayaraman |   |
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[SC4] INFORMATION TECHNOLOGY IN SUPPLY CHAIN I |   |
| "The Use of RFID Systems in Humanitarian Operations and Crisis Management" | Page 1679 |
| | by Pedro Reyes, Daniel W. Engels, Patrick Jaska |   |
| "A Crystal Ball: The Potential of Prototyping as a Research Method for Buyer-Supplier Relationship Concepts in Emerging Markets" | Page 1680 |
| | by Thorsten Alexander Migge, Sharon Purchase, Sandra Kiffin-Petersen |   |
| "Exploring Information Processing and Decision Making for Sustainable Supply Management" | Page 1685 |
| | by Jan Meinlschmidt, Kai Foerstl, Christian Busse |   |
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[SC5] SUPPLY CHAIN DESIGN I |   |
| "The Influence of Supply Network Structure on Firm Innovation Performance" | Page 1714 |
| | by Marcus A. Bellamy, Soumen Ghosh, Manpreet Hora |   |
| "Bilateral Bargaining and Outsourcing Strategies in a Three-Tier Supply Chain" | Page 1744 |
| | by Yulan Amanda Wang, Pengfei Guo, Jeannette Song, Baozhuang Niu |   |
| "Price Competition with OEM-Remanufactured Products" | Page 1749 |
| | by Cheng-Han Wu, Yih Long Chang |   |
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[SC6] INFORMATION TECHNOLOGY IN SUPPLY CHAINS II |   |
| "Resources Constraints, Capacity Limitations and Supply Information Sharing in a Supply Chain" | Page 1767 |
| | by Tien-Sheng Lee, Qiang Zhou |   |
| "Effect of Information Technology Enabled Supply Chain Process Integration on Firm's Operational Performance" | Page 1784 |
| | by Odkhishig Ganbold, Yoshiki Matsui |   |
| "Role of Information Technology in Supply Chain Systems: Technology Coherence and Technology Determinism Perspectives" | Page 1791 |
| | by Vikram Bhakoo, Prakash J. Singh |   |
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[SC7] SUPPLY CHAIN DESIGN II |   |
| "Linking Market Orientation to Mass Customization Capability: An Organizational Learning Perspective" | Page 1793 |
| | by Zhiqiang Wang, Qiang Wang, Xiande Zhao |   |
| "The Evaluation and Selection of Supply Chain Models for Short-Life-Cycle Products" | Page 1807 |
| | by Xuenian Zhao, Qiang Zhou, Xia Pan |   |
| "The Effect of Supply Chain Decoupling Points on Demand Planning. An Empirical Study" | Page 1819 |
| | by Artur Swierczek, Natalia Szozda |   |
  Sustainability (SU) |
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[SU1] CONTEMPORARY ISSUES IN SUSTAINABILITY |   |
| "Impact of Ethical Attributes of Services on Consumer Preference" | Page 1839 |
| | by Nai-Yu Liu, Huang Wen-Yeh |   |
| "Incorporating Sustainability Principles to Humanitarian Supply Chains" | Page 1854 |
| | by K. Kathy Dhanda, Nezih Altay |   |
| "The Interplay between Perceived Business Uncertainty and Organizational Capabilities in Firms' Response to Climate Change" | Page 1855 |
| | by Su Yol Lee, Robert Klassen |   |
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[SU2] SUSTAINABILITY MODELS |   |
| "A Model for Sustainable Warehousing: From Theory to Best Practices" | Page 1892 |
| | by Tayyab W. Amjed, Norma Harrison |   |
| "Analyzing Tourist Flow from Japan to Taiwan" | Page 1920 |
| | by Yen-Hsun Chen, Hsin Hong Kang, Ping Chang Lee |   |
| "An Exploratory Study for Understanding E-waste Recycling" | Page 1934 |
| | by Amy Z. Zeng, Menglan Zhuang, Tony Manta |   |